Frequently Asked Questions
What is the return policy?
ALL SALES ARE FINAL
At this time, Maple’s Scoop does not accept returns, exchanges, or refunds. All sales are final once an order has been placed.
Because many of our products are pet-related, consumable, personalized, seasonal, or limited in availability, we are unable to accept returned items for safety, quality, and inventory reasons.
Please make sure to review all product details, sizing information, personalization options, and order information before completing your purchase.
Please review our Return & Refund Policy prior to placing your order.
Are any purchases final sale?
Yes, at this time Maple’s Scoop does not accept returns, exchanges, or refunds. All sales are final once an order has been placed.
Please review our Return & Refund Policy prior to placing your order.
When will I get my order?
Shipping times vary depending on your location and the products. Most orders are processed within 2–5 business days, and shipping typically takes 7–15 business days.
Once your order has shipped, you will receive an email with tracking information.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.